Customize Shipping Policy per Site
eBaymag enables you to customize shipping settings independently for each international site. You retain full control over configurations per marketplace.
How the Shipping Policy Interface Is Organized ?
General Policy:
The information here is generated from eBay‘s original listing site, which includes shipping, item location, and return data. Changing any General Policy setting will automatically update shipping policies on all other international sites but not the original site.
Original Site Shipping Policy:
The site with a yellow message box represents the original site's shipping policy, indicating that the products are imported from this eBay website to eBaymag.
International Sites Shipping Policy:
This shipping policy is generated from the General Policy for international sites.
For listings from other sites (HK/PL/NL/PH/IE/Motor Site...), you can find information about the original shipping policy on eBay under the 'Other Site' column.
Original Site Policy (Read-Only):
On the original site tab, you'll find eBay's shipping policy details, just like on eBay itself, including policy description, shipping service and price, excluded countries and more.
Note: The information on this page is for viewing only and cannot be edited.
General Policy (Editable):
Under the General Policy tab, you can access policy details such as description, tariffs, excluded countries, item location, and return options, which are derived from the shipping policy set on the original site. Any changes you make here will automatically apply to all international sites.
You can also click “Resync Shipping Profile” button to automatically pull your latest shipping policy from eBay into eBaymag.
Note: If you've enabled the ‘Adjust shipping policy on international site’ button on an international site, updating the General Policy won't impact that specific international site.
International Site Policy (Editable):
Under the international Site tab, you will find the 'Adjust shipping policy on international site' button.
By default, the button is turned off, and all the fields are displayed as non-editable (greyed out). Once enabled, you can edit the shipping policy for this site.
The default shipping policy covers only domestic shipping.
International shipping options and excluded countries are generated if you specify other countries on the Sites page.
If you haven't enabled the site on eBaymag, the policy won't be generated. You'll see a message stating ‘This site is not active’.
Customize a Specific Site's Shipping Policy
Turn on the ‘Adjust shipping policy on international site’ button for the international site ebay.com.au to customize its shipping policy.
You can update the handling time, shipping service, price, ship-to country, and excluded countries.
Note:
• You can also turn on this button for multiple sites at once. After editing multiple sites, click 'Apply changes' to save them.
• Once modified, the relevant content will be automatically applied to the international site(s), and the revised shipping policy will apply to your active listings.
• If you turn on the ‘Adjust shipping policy on international site’ button, any changes made to the General Policy will no longer affect shipping policy on this site. Even if you click the Resync Shipping Profile button, it will not affect the customized shipping settings of international sites.
• Turning on this button means you've started customizing the shipping policy for this specific site, and it will no longer be managed by the General Policy and will no longer be influenced by other shipping settings on eBaymag.
Revert to General Policy Settings
If the button is initially activated and later deactivated, the system will automatically revert to the General Policy’s settings and regenerate the shipping policy for this international site. This also means that it will synchronize the updates to the respective eBay site.
Manually Created Shipping Policies:
Manually created eBaymag shipping policies maintain full functionality without displaying the original site's policy. You have the flexibility to either modify the General policy for all sites or customize shipping policies for individual international sites.