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Written by eBay
Updated over 2 weeks ago

Shipping policies and geography

Each item is imported from eBay with its shipping policy, which can be seen in the last column on the Items page. The shipping policy describes shipping geography, tariffs, and the return policy. eBaymag will automatically configure the shipping options for the cross listing.

Shipping Policy Detail:

eBaymag automatically retrieves details such as handling time, business days, costs, and additional charges from the shipping service, as well as excluded shipping locations from the shipping policy. Additionally, it extracts terms regarding allowed return periods and who bears the cost of return shipping from the return policy to formulate a comprehensive general policy.

Based on the shipping services you have provided, eBaymag categorizes and presents delivery options to the buyer on eBay listings as Economy, Standard, Expedited, or Express shipping.

For an example:

Seller's original US listing has both domestic and international shipping services - eBaymag will get working days and price from shipping services, then map the fixed shipping services from below shipping table and select the suitable(max shipping time and max price) shipping policy shipping to worldwide.

Shipping services for working days ranges:

ebay.com:

Max Shipping Time, Working Days( Domestic )

Shipping Service Name( Domestic )

Max Shipping Time, Working Days( International )

Shipping Service Name( International )

1

Overnight shipping

1-8

Expedited International Shipping

2-3

Expedited Shipping

9-20

Standard International Shipping

4

Expedited Shipping from outside US

>=21 days

Economy International Shipping

5

Standard Shipping

6-10

Economy Shipping

>=11 days

Economy Shipping from outside US

ebay.co.uk:

Max Shipping Time, Working Days( Domestic )

Shipping Service Name( Domestic )

Max Shipping Time, Working Days( International )

Shipping Service Name( International )

1-3

Express Delivery from outside UK

1-5

International Tracked Postage

4-10

Standard Delivery from outside UK

6-22

Standard Int'l Postage

>=11 days

Economy Delivery from outside UK

>=23 days

Economy Int'l Postage

ebay.de:

Max Shipping Time, Working Days( Domestic )

Shipping Service Name( Domestic )

Max Shipping Time, Working Days( International )

Shipping Service Name( International )

1

Sonstige (1 Werktag)

1-7

Express International

2

Sonstige

8-22

Standard International

3

Expressversand aus dem Ausland

>=23 days

Economy Int'l Versand

4-10

Standardversand aus dem Ausland

>=11 days

Sparversand aus dem Ausland

ebay.fr:

Max Shipping Time, Working Days( Domestic )

Shipping Service Name( Domestic )

Max Shipping Time, Working Days( International )

Shipping Service Name( International )

1

Autre livraison en 24 h

1-7

Autre livraison internationale express

2

Autre livraison en 48 h

8-22

Autre livraison internationale standard

3

Livraison express à partir de l'étranger

>=23 days

Autre livraison internationale économique

4

Autre mode d'envoi

5

Livraison à partir de l'étranger avec suivi de commande

6-10

Livraison standard à partir de l'étranger

>=11 days

Livraison économique à partir de l'étranger

ebay.it:

Max Shipping Time, Working Days( Domestic )

Shipping Service Name( Domestic )

Max Shipping Time, Working Days( International )

Shipping Service Name( International )

1

Altro corriere 1-2 giorni

1-7

Spedizione internazionale espressa

2

Altro corriere 2-3 giorni

8-22

Spedizione internazionale standard

3

Spedizione espressa dall’estero

>=23 days

Spedizione internazionale economica

4-5

Altro corriere 3-5 giorni

6-10

Spedizione standard dall’estero

>=11 days

Spedizione economica dall’estero

ebay.es:

Max Shipping Time, Working Days( Domestic )

Shipping Service Name( Domestic )

Max Shipping Time, Working Days( International )

Shipping Service Name( International )

1

Otro envío en 24 horas

1-7

Envío internacional urgente

2

Otro envío en 48 horas

8-22

Envío internacional estándar

3

Envío urgente desde el extranjero

>=23 days

Envío internacional económico

4-5

Otros (ver descripción)

6-10

Envío estándar desde el extranjero

>=11 days

Envío económico desde el extranjero

ebay.com.au:

Max Shipping Time, Working Days( Domestic )

Shipping Service Name( Domestic )

Max Shipping Time, Working Days( International )

Shipping Service Name( International )

1-3

Express Parcel Delivery

1-7

International Express : tracked-signature (3 to 7 business days)

4-5

Expedited delivery from outside AU

8-15

Standard International Flat Rate Postage

6-10

Standard delivery from outside AU

>=16 days

International Economy : tracked-signature (11 to 35 business days)

>=11 days

Economy delivery from outside AU

ebay.ca:

Max Shipping Time, Working Days( Domestic )

Shipping Service Name( Domestic )

Max Shipping Time, Working Days( International )

Shipping Service Name( International )

1-2

Express Shipping

>=1 days

Economy Int'l Shipping

3-10

Expedited Shipping from outside Canada

11-15

Standard Shipping from outside Canada

>=16 days

Economy Shipping from outside Canada

If you have made any changes to the original shipping policy after the items have been imported into eBaymag, eBaymag will not synchronize with the updated eBay shipping policy. To edit the shipping policies for international listings, you should manage them on eBaymag.

How to edit shipping policies in eBaymag

Navigate to "Shipping policies" page:

To edit an existing shipping policy, click the shipping policy and make the necessary changes.

Changes will be applied to the international listings that created by eBaymag, but the original listings will retain their existing policy. 

How to create a new shipping policy in eBaymag

Click the "Create shipping policy" button.

Name your shipping policy and select the handling time: how many working days does it take you to ship your items after receiving the payment.

There are 3 pricing options available: "Free shipping worldwide", "Flat shipping worldwide" and "Сost varies by buyer location and shipping service".

1. Free shipping option raises your listings higher in the search results. To create a policy with free shipping worldwide, select a "Free shipping worldwide" pricing option.

2. To create a flat shipping policy select a pricing option "Flat: same cost worldwide, may vary by shipping service". Then fill in the information about your tariffs.

Each eBay site automatically determines the ways of delivery from these available tariffs and shows them to the buyer.

If you're offering a flat rate shipping cost, where all buyers pay the same amount, you can add a fixed amount for each additional item purchased. For example, if the shipping cost on the first item is $5 you could choose to charge just $2 in shipping for each additional purchase.

3. You can also create a shipping policy with different prices for different countries by selecting an option "Сost varies by buyer location and shipping services". Learn more about how to set it up

The last step of creating a shipping policy is to select the return options. Offering a minimum 30-day return policy helps you to qualify for Top Rated Seller Benefits.

How to assign the new shipping policy to your listings

To assign this new policy to existing listings, go back to the "Items" page, select all the items you want to assign a policy to and choose the new policy from the list.

Then click "Apply changes"

Pre-defined shipping policies

eBaymag has a list of pre-defined shipping policies you can use:

  • Free / 30 days — Free shipping worldwide up to 30 days without a return option.

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